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SMP Bearings Limited was formed in 1998. Although a relatively young company, it draws upon the experience of key personnel who have been involved in the bearing and associated products market in New Zealand for many years.
As a key strategy, SMP Bearings Limited acquired the customer relationship and intellectual property of a previous bearing distributor in New Zealand - with a history of over 12 years in the target market. This strategy provided not only the opportunity to draw from past experience, but also the ability to design systems and support services
to meet the needs of a changing and evolving marketplace.
"Leveraging technology to provide fast and effective services for our customers."
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SMP Bearings Limited has developed a team of key personnel with the product knowledge, skills and systems support required to achieve strategic goals. Our call centre provides responsive and efficient processing of client orders and queries. An in-house designed cross referencing database allows to match specific needs with available products, not only for common applications but also for the more technically challenging situations.
The distribution network draws on the strength of geographic proximity to key markets and efficiencies from selected key service providers. Strategically positioned warehouse facilities and effective warehousing procedures ensures that client orders are processed and delivered well within client expectations. Customizable ordering procedures and forms allow us to interact with clients at levels to match their requirements. Technical support and advice on products available and relative applications, allows us to respond promptly and effectively to a wide range of client inquires.
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